FATIGUE & HUMAN FACTORS

Reduce the cost of fatigue.

We help organisations with shift, on-call and high-demand workers identify where fatigue is increasing the risk of incidents, errors, absence and turnover and redesign the conditions creating it.

Fatigue is in staffing, workload, shift patterns, call-outs, decision demands, communication, recovery opportunity and management practices and can affect people's capacity to perform safely.

Our work helps you understand where the risk is coming from, what it is costing you and what to change.

Want to recieve a free 10-minute Fatigue Risk Checklist to identify where fatigue could be increasing the risk of mistakes, incidents, absence or turnover in your operation?

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Fatigue Risk Diagnostic

For organisations that suspect fatigue is a problem but don't know exactly where or why.

A structured assessment of fatigue risk across your operation.

Includes: workforce fatigue survey, stakeholder interviews/focus groups, working-pattern review, incident/absence/overtime data review, assessment against our 8-factor fatigue model, risk hotspots and prioritised recommendations.

Fatigue & Human Factors Audit

For organisations wanting a deeper assessment of how fatigue is being controlled.

Review the system, looking at rota design, actual hours, overtime, on-call activity, recovery, workload, staffing, handovers, reporting, escalation, culture, incident investigation and management.

Output: RAG-rated audit, risk register, control gaps and improvement roadmap.

Shift, Rota & On-Call Review

What does the rota say and what are people actually working?

Review planned versus real working patterns, including:

scheduled hours, night work, consecutive duties, overtime, call-outs, sleep disruption, short recovery periods, shift swaps, travel/commuting considerations and workload after disrupted nights.

Then provide practical options for redesign.

Particularly valuable in service operations.

Fatigue Capability & Manager Training

Managing Fatigue in Operational Teams

Managers learn how to identify fatigue risk, have fatigue conversations, assess immediate operational risk, respond after disrupted on-call nights, escalate concerns, understand their responsibilities and distinguish individual tiredness from systemic fatigue risk.

1) Frontline awareness

2) Manager capability

3) Senior leader/masterclass.